The importance of Human resource in healthcare organization
Thesis: Human resource in healthcare organizations is a vital element in the healthcare sector because it introduces benefits such as improving leadership for orderly control of a facility, helping devise evidence-based services to enhance quality, and influencing the culture in an organization to enhance service provision.
The greatest importance of human resources in healthcare organizations is its capacity to introduce leadership that works to serve the goals and objectives of a facility, which achieves order and efficacy by reducing conflict and improving individual performance. According to a study conducted on forty-four hospitals to test the relationship between organizational performance and the synergistic impact of mixed roles of human resources, human resource plays a vital role in influencing leadership with most resources being driven into decisions such as introducing policies that support transformational leadership as a leadership style that promotes strong information sharing (Jankelová, 2021). This indicates that the development of human resources and HR management in healthcare organizations allows facilities to establish rigid leadership styles that stem from transformational leadership, a style of leading that depends on the use of understanding and leadership engagement to empower team members. The leadership established by the human resources in healthcare organizations is reflected in various processes and functions, including employee selection. Tursunbayeva (2019) states that organizations understand that replacing employees in a healthcare organization can cost between $ 37, 700 to $ 58, 400, which is a heavy cost to pay with the understanding prompting proper management of human resources to enhance employee retention through activities such as improved employee selection, management, and engagement. This is best achieved through incorporating human resources that help introduce order through leadership styles that make sharing data and communicating roles and expectations more efficient, thus, more orderly
In addition to introducing leadership to promote control and order in healthcare organizations, human resources prove to be essential because they generate strategies for achieving evidence-based services, which enhances the quality of services offered to patients. Khatri, Gupta, and Varma (2017) conducted a study on 421 individuals who helped deduct the importance of quality services, which resulted in evidenced-based findings that identified sources of quality in healthcare organizations where quality could mean a range of things including the provision of consistent care or the adaptability of services to match individual needs of a patient. The use of human resources in healthcare guides both internal and external relationships with a stringent focus on patient satisfaction.
Beyond offering rigid leadership for orderly running of organizations, human resources in healthcare improve the translation of culture among facilities to ensure maximum performance of practitioners. Human resources understand that the benefit of leadership and evidence-based performance can only be achieved through a fully functional team of practitioners. Otoo (2019) identifies a strong correlation between human resources in healthcare and cultures in facilities by introducing employee competencies as a factor influencing by human resources through communication, change implementation, and team assembly. This indicates that the application of human resources in healthcare organizations facilitates the translation of cultures desired by the leaders and stakeholders in a manner that allows employees to maximize their performance. Human resources achieve this by ensuring they incorporate evidence, personal appeal, and patient needs to enhance the quality of services given to patients. It relates to the benefit of making it easy to define quality based on the organizational performance standards and the individual needs of patients, which develops a culture of high performance and diligence among practitioners.
Jankelová, N. (2021, March). The key role of strategically and people-oriented hrm in hospitals in slovakia in the context of their organizational performance. In Healthcare (Vol. 9, No. 3, p. 255). Multidisciplinary Digital Publishing Institute.
Khatri, N., Gupta, V., & Varma, A. (2017). The relationship between HR capabilities and quality of patient care: The mediating role of proactive work behaviors. Human resource management, 56(4), 673-691.
Otoo, F. N. K. (2019). Human resource management (HRM) practices and organizational performance: The mediating role of employee competencies. Employee Relations: The International Journal.
Tursunbayeva, A. (2019). Human resource technology disruptions and their implications for human resources management in healthcare organizations. BMC health services research, 19(1), 1-8.