INSTRUCTIONS Topic: How do IT and KM intersect in the KM process

INSTRUCTIONS
Topic: How do IT and KM intersect in the KM process and how do they create efficiency for the organization?
Jane was in her office at Global Delivery Direct when she got a knock on the door and looked up to see President Rockfish. “Hi!”, he said “I just wanted a quick word with you. It seems lately that everywhere I go I run into someone or a situation that reminds me of your memo on KM. I haven’t forgotten it but I realized that a large component of your job is information collection and storage.
Why can’t the IT department handle this?
Why do I have to have a whole department and a lot of new software?” 
President Rockfish brings up an interesting question!
Directions: 
Complete the following:
As if you were Jane draft a one page answer to the questions Rockfish poses. Be sure to include what the relationship is between technology and KM, how they differ, and why tacit knowledge capture is so problematic. Offer two methods to capture tacit knowledge that highlight the different roles between KM and IT in tacit knowledge capture. Consider using the SECI model to help illustrate those methods and roles. 
You must use course material to support your responses and APA in-text citations with a reference list. 
References
5 points of difference between Knowledge Management and Information/Content management, and one point of overlap.
Milton, N. (n.d.). 5 points of difference between Knowledge Management and Information/Content management, and one point of overlap. http://www.nickmilton.com/2016/08/5-points-of-difference-between.html
KM Conversations: Achieving KM Independence Part 1: Technology Independence. Medium.
Garfield, S. (2020, July 30). KM Conversations: Achieving KM Independence Part 1: Technology Independence. Medium. https://stangarfield.medium.com/km-conversations-achieving-km-independence-part-1-technology-independence-fc2bffdfc5ed
Zyngier, S. M. (2001). The role of technology in knowledge management: trends in the Australian corporate environment. ResearchGate; unknown. https://www.researchgate.net/publication/228902643_The_role_of_technology_in_knowledge_management_trends_in_the_Australian_corporate_environment
Managing Knowledge in Organizations: A Nonaka’s SECI Model Operationalization. Frontiers in Psychology, 10.
Farnese, M. L., Barbieri, B., Chirumbolo, A., & Patriotta, G. (2019). Managing Knowledge in Organizations: A Nonaka’s SECI Model Operationalization. Frontiers in Psychology, 10. https://doi.org/10.3389/fpsyg.2019.02730
SECI Model illustration on next page