Master of Business Administration, Postgraduate Diploma and Postgraduate Certificate in Business Administration

Master of Business Administration, Postgraduate Diploma and Postgraduate Certificate in Business Administration
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Module: Successful Leadership [BAM060]
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Table of Contents
Identification 3
Topic 1: Introduction to Leadership 4
1.1 Personality test result 4
1.2 Analysis of strengths and areas requiring development 9
Topic 2: Leadership Styles 16
2.1. Mission statement 16
2.2. Development plan 17
Topic 3: Leadership Environment 25
3.1. Challenge-control self-assessment result 25
3.2. Discussion 25
Topic 4: Individual Traits and Characteristics 27
4.1 Self-assessment result 27
4.2 Discussion and analysis 27
Topic 5: Power and Influence 30
Topic 6: Developing Leaders 32
6.1 Sources of power self-assessment result 32
6.2 Self-reflection 33
Topic 7: Diversity and Leadership 34
7.1 Cultural mindset self-assessment result 34
7.2 Discussion 34
Topic 8: Leadership and Teams 36
8.1 Delegation-team leader self-assessment result 36
8.2 Discussion 36
Topic 9: Leadership and Change 38
9.1 Script wearing the Hats 38
9.2 Reflection 43
Topic 10: Ethical Leadership 44
Conclusion 46
References: 47
Appendix 51
Through my career, I have been in various reasons in non-positional leadership, is responsible for how things may develop is expected. I have led and managed a team of diverse cultural and language backgrounds, with a variety of unique skills, experiences, motivational drivers, and growth ambitions. When I are found, you are known as a person who holds yourself accountable and influences decisions. For example, someone who takes initiative in the group, regardless of their role as a leader, someone who is willing to volunteer first, and someone who acts before waiting for a leader to act. Non-positional leaders possess these characteristics and have raised rank and file into my first leadership role in 2008. Since then, I have continuously been a people leader where I have managed teams of various sizes delivering management objectives. In my capacity as a people leader, I have immensely learned through experiences by managing individuals through a variety of situations. Through these encounters, I have recognised that there is no cookie-cutter approach to leadership. Leadership is about customising individual needs while keeping the strategic objectives of the company in mind and leading a team in support of them to achieve the strategic goals.
Topic 1: Introduction to Leadership
There are many tests that permit you to find what your character is; however, they are not 100% precise in view of the way that character is certifiably not something unmistakable.
1.1 Personality test result
Test used
Outcome of personality test
INFJ-T Diplomat
Introverted (I) indicator is suggesting shyness, reservation, and thoughtfulness
Intuitive(N) Generally very sensitive and uses emotional expression. Always more empathic and doesn’t like to be competitive. Not only that typically always thinks a about surrounding and focus on unity and teamwork.
Feeling (F) Always follow heart and emotions without even realising about it. Not only that those with this personality type are loving, concerned and kind-hearted.
Judging (J) Being this personality typically this person is task orientated and are organizers. Displaying such traits will be always schedule time and space out the work that needs done in scheduled manner. (16Personalities, 2021)
1.2 Analysis of strengths and areas requiring development
Analysis of the strength and areas that requires development your leadership qualities. You should make reference to those aspects of a good leader that you identified as important in your reflective exercise and buttress this with examples from your readings/resources.
Also, you could talk about personality testing in general (purpose and use) and the benefits and challenges of using personality testing.
Use leadership theories and models for your discussion and use examples from your professional practice to substantiate your arguments.
Topic 2: Leadership Styles
2.1. Mission statement
Mission statement
“To mentor individual and support their competency growth, skills, and abilities through continuous learning”.
I learned about how individuals are turned into leaders and defined my mission statement. Taking cue from the mission statement, I as an individual leader, want to make my employees most capable and support their competency growth, skills, abilities and guide them through their continuous learning. I want to fulfil my responsibility by making my team most capable of what they are.
I want to be known by my leadership skills, competency, and abilities.
I want people to know me and remember me as their mentor, generous and kind leader with exception leadership skills.
In my thoughts, my epitaph should say about me that “Always Loved, Never Forgotten” or “Friendly Human, Kind, Sincere and a great leader to be remembered”
After my retirement, I want my greatest accomplishment to be known and respected as a great leader with exceptional leadership skill, competencies, and abilities.
2.2. Development plan
Based on the self-assessment test, I found that my score in self-awareness was low along with that of self-motivation. Therefore, I have devised a plan for the next three (3) years, which consists of the goals and the avenues for the accomplishment of the goals:
Development plan
Priority of this goal
When do I want to achieve this by
Threats and opportunities
What skills/knowledge do I need to achieve this goal
Who can help
How am I doing (how regularly will I monitor progress; how will I monitor progress)
To perform exceptionally as a team leader.
2 Months
Threat: overconfidence
Opportunity: to perform exceptionally.
Time management, confidence, and self-evaluation skills.
Friends, team members, self-evaluation
Self-improvement will be achieved through self-evaluation from time to time
2.       Social improvement
To develop good social connections
6 Months
Threat: social anxiety
Opportunity: Good social connections
Communication skills
People in society and everyone around.
Social improvement will be effective in getting better connections socially.
3.   To upgrade leadership skills, competencies, and abilities.
To secure, leadership skills, and abilities.
6 Months
Threat: time-management failure
Opportunity: improve leadership skills and abilities
Personality development courses
Volunteering programs, mentoring coaching
Upgrading the leadership skills, competencies and abilities would be effective in enhancing the personality traits.
4.       To seek training in work approach
To be able to perform exceptionally in the working environment.
1 year
Threat: work management failure
Opportunity: professional working skills and abilities
Courses on professional approach towards work
People at the job training
This goal would be effective in achieving the mastery and proficiency in work that I am allotted.
A self-improvement plan is quite possibly the best instruments for understudies and professional who need to accomplish greatness in their individual fields. It utilizes the idea of reflection to empower one monitor the means he has made towards procuring abilities and information. It empowers one to screen the existence changes needed to be made and the flimsy points needed to be improved. The arrangement gives a measure to an individual to see their improvement and decide the abilities to be accomplished later. It supports the accomplishment of individual and expert advancement objectives. This is on the grounds that achievement requires arranging and objective setting. The objectives set in the arrangement must be clear and quantifiable.
According to my underlying PDP, correspondence and social abilities securing was the primary objective for the semester. I had intended to discuss more with my teachers in the space of my shortcomings. The usage of the teachers’ available time and the setting aside of additional effort to reach out to them empowered further comprehension of the ideas instructed in class. This was the fundamental change that I needed to make. During this semester, I have had the option to expand the measure of time went through with educators on learning after classes and guaranteed that I went over all that I learned in class. In case there was a point or a thought that required explanation, I have passed on it to myself to converse with the educator to comprehend the idea before the following class.
Social improvement was likewise a critical piece of my PDP. I found that I needed delicate abilities comparable to others. The significance of these abilities in the working environment is critical, and I required creating them to stay away from the expertise crisscross in the work environment (Zenger and Folkman, 2009, p. 137). The improvement of collaboration with others was one of the fundamental objectives of my PDP. During this semester, I have changed how I identified with individuals by allowing for the collaboration with them. I had the option to accomplish this by looking for an elective post as an agent in one of the expert clubs at the school. Obtaining this administrative role was significant for my improvement of initiative abilities. The obtaining of this post has likewise assisted me with creating relational abilities since I needed to impart the necessities and issues of the club individuals to the club chiefs. It has additionally made me a decent audience and a more engaged individual due to having different obligations other than homework.
I likewise expected to work on my social connections inside and outside the grounds. One compelling way that I decided to accomplish this objective was engaging in extra-curricular exercises. Picking a game or a club was difficult since I am not very athletic. Nonetheless, I knew the significance of this and along these lines chose to join the badminton crew and have turned into a functioning and capable badminton player over the long haul. Having an additional a curricular movement and a gathering of people outside of study hall has empowered me to manage pressure more viably. It has likewise permitted me to unwind effectively and to carry on with a more useful life. Joining the badminton crew has ended up being useful and valuable in numerous ways.
On the issue of using time productively, I arranged a week-by-week timetable of the things I would do each week to ensure that I was not falling behind on schedule. The week-by-week plans have been powerful however I have had issues accomplishing a portion of the general objectives set for the semester. The time plan has been a troublesome one to follow due to congestion and helpless execution. A portion of the achievements that must be accomplished before the finish of the semester, for example, perusing rousing books have not been finished. The timetable made for the perusing of uplifting writing has been excessively stuffed, and I have just accomplished portion of what I had arranged. As per Zenger and Folkman (2009), helpful writing is vital for inspiration (p. 24). My powerlessness to complete the perusing plan is troubling and debilitating. This features a time usage issue that I need to consider in the following self-improvement plan.
My scholarly execution during the semester has been at standard with different semesters. There has not been any significant contrast in my exhibition, which isn’t acceptable. I planned to further develop my GPA execution each semester to graduate with distinction. Hence, more should be done and devoting more opportunity to contemplating is vital. As indicated by my PDP, I needed to accomplish a normal of 70% in every one of the tests and tasks before the finish of the semester. The additional time spent counselling the speakers and teachers has just marginally affected my exhibition. This suggests that additional time ought to be spent on doing as such to accomplish the ideal outcomes. One of my educators said that what I really wanted was more practice rather than hypothesis. Changes in the measure of training required have not been carried out successfully since the outcomes have not been agreeable.
Gaining active involvement with the field has been a significant component and determinant of progress. I expected to work low maintenance during my leisure time to acquire insight and practice in the field to help the hypothesis learned in class. This progression has just been to some degree accomplished since I was unable to get work in my field of specialization. The work I procured was in vehicle deals, which isn’t what I consider ideal for the rehearsing of the abilities acquired in my course of study. I really invested more energy than the experience I acquired was worth. However, in my next PDP I will without a doubt incorporate more opportunity for observing reasonable work to guarantee that experience is acquired in the ideal field and the ideal work.
Overall, I have discovered that I have potential I have not been utilizing. Beforehand, I was unable to carve out opportunity to take part in different exercises other than class work, yet I didn’t perform astoundingly well. I have found that I can carry on with a more all-encompassing existence without compromising the time spent on investigations. Arranging has empowered me to envision what should be accomplished and choose how to accomplish it. I discovered that my terrible showing in school has been the consequence of next to zero practice. It has likewise shown me that individual abilities are significant, and they are not as hard to learn as I suspected before.
My current execution level is normal and should be improved before the finish of the semester to guarantee that I graduate with distinction. In this manner, additional time should be spent on exercises that work on the measure of information acquired during class time and outside of class. Practice is additionally required; subsequently, the time spent rehearsing the mastered abilities should be expanded throughout the following four semesters. My scholarly presentation is the main part of my investigations, consequently additional time will be devoted to it close by the consideration of different exercises like games. I will track the exercises that I am engaged with concerning work insight, individual person advancement, and other educational encounters. The principle point of the arrangement will be to accomplish the information and abilities that will coordinate with the market necessities (Fry, 2009, p. 120).
The plan will likewise coordinate scholarly advancement with self-improvement. Individual learning exercises, for example, investing more energy in the library leading exploration on some significant parts of my expert field will likewise be thought of. This implies that I will require committing more opportunity to find work that is in accordance with my field. This learning experience will be pointed toward gaining from others and including the learned thoughts and techniques into my range of abilities (Niven, 2006, p. 295). Formative changes are important to guarantee enhancements in the general prosperity of my profession possibilities. I will attempt greater association in friendly exercises and circumstances to foster certainty. The objective is to go to no less than one get-together like clockwork. Also, securing of initiative and relational abilities will be given legitimate consideration since these abilities are what the expert world requires.
Establishment of learning propensities will turn into a significant piece of the arrangement since life is about consistent learning (Fry, 2009, p. 124). Persuasive writing will frame a huge piece of my learning society and propensities. I will further develop my time usage abilities to guarantee that I read at least two persuasive books each month. To further develop my business prospects and perceive the flimsy parts I want to chip away at, I will request that one instructor become my tutor. I will then, at that point, ensure that I meet with the educator once a semester. During these gatherings with the instructor, I will request input on my vocation possibilities in the field and the sort of abilities I want to chip away at. I will likewise guarantee that the educator gets an opportunity to reprimand my endeavours and upgrades and recommend regions for development.
Topic 3: Leadership Environment
3.1. Challenge-control self-assessment result
Challenge-seeking score:
Need-for-control score:
Figure 2 : Based on Portfolio Activity 3 ( appendix 3)
Figure 3: Graph-based on self-strategic leadership style (Source: Created by the author)
Figure 4: Strategic leadership digraph by Nahavandi (Source: Nahavandi 2015)
3.2. Discussion
Guidance: Discuss how you as a leader have used your challenge-control position to affect your organisation., and/or reflect upon what your effect as a strategic leader may be. Use leadership theories and models for your discussion and use examples from your professional practice to substantiate your arguments.
I identify with my leadership style results, thriving on seeking challenges, leading by example, and am direct and transparent with my team. In search of a solution, I prefer exploring innovative and risky strategies, pushing the norms of internal and external factors of the organisation and being willing to break boundaries through the process (Nahavandi and Malekzadeh, 1993a).
When I lead a project, I delegate tasks, not decision-making, and want to stay involved as I can inspire my team and guide them to implement the outcomes. I need to control the strategy execution with some degree of delegation (Nahavandi and Malekzadeh, 1993a). My team may tend to feel pressured and lack self-confidence from my micro-management approach. However, due to my high degree of interpersonal orientation, I enjoy encouraging my team’s participation and openness (Gupta, 1984). My apprehension to delegate demonstrates I have trust issues concerning my subordinates while constantly vigilant to ensure I deliver results for the organisation. From the self-assessment, I recognise my current leadership style of always being across details helps me course correct outcomes through continuous feedback, which become teaching moments to impart my knowledge and experience to my team.
My current organisation, luxury property time-sharing, a dying industry, has a highly controlled culture and central decision-making process of few in the Senior Leadership Team. Innovation is non-existent, shared goals and procedures are archaic, and seasoned employees are rewarded for adhering to the best of their knowledge. It was against an ideal organisation for my HCI leadership style – devoid of focus and innovation.
Hence, the project was challenging for me to design and develop the Customer Service Operating Model and Employee Commission Revision for the organisation to uplift customer service levels and mitigate downward revenue trends from my organisation perspective.