Narrative Gut Level Feelings Analysis Supervisor’s Comments Client J entered the family

Narrative
Gut Level Feelings
Analysis
Supervisor’s Comments
Client J entered the family resource center where I was an intern this Friday, and her concerns were about the increasing cost of living, specifically rent, electricity, food, and fuel. Although there was no prior notice regarding her visitation, I was willing to help because I was not committed.
Moreover, I wanted to engage the client to understand how the elders in Chinatown were responding to the changing economic times
Great interest in helping the client
 
There was also willing to create time to listen to the client even though she lacked an appointment before visiting.
The focus was to determine how elders in Chinatown were affected by the current economic situation. Also, there was an intention to understand how the elders in Chinatown responded to increasing living expenses.
 
J: I am grateful for the warm welcome. I thought I would disrupt you because I never had any appointment to discuss issues regarding the increased costs of living in Chinatown
 
Me: Welcome; I am available to help you. Also, your coming will not disrupt my activities because what we are about to address is also in line with my role. Either way, I am doing my work.
The client is happy with the warm welcome even when there lacked a prior notice.
The client is also sorry for not alerting me regarding the visitation.
 
 
Collectedness during the process
The client is concerned that her visit will cause disruptions to my daily activities.
However, the client was relaxed when I told her that I was willing to help.
 
 
The assurance that I will still help the client even though she never alerted me before coming is acceptable and welcoming. The collectedness is seen in the willingness to address the client.
 
After engaging the client for some time, I retrieved a brief questionnaire to be filled by the client regarding the increasing costs in Chinatown. The client filled the questionnaire form with my guidance as she would ask questions where she encountered some challenges.
I was interested in gathering more information about the client.
The questionnaire was ideal for gathering clients’ information and suggestions regarding the increased living costs in Chinatown.
 
 
The conversation and the questionnaire indicated that I was willing to learn more about my client.
 
Me: Are you a permanent resident of Chinatown?
 
 
 
 
 
C: Yes, I have lived in Chinatown for a long time. I was born in Chengdu, but my parents relocated to the United States while I was four years old. Hence, I have lived in Chinatown for a long time.
 
 
 
A question of inquiry
 
 
 
 
 
 
 
The client is relaxed  
The question “Are you a permanent resident in Chinatown?” is interesting as it tries to gather more information from the client.
The client is responsive and willing to share her story. She is also proud that she has had a long experience in Chinatown, even though that is not her birth town.
 
Me: I am happy to meet a resident from my city. I also live in New York. Also, I have similar roots as you since I come from China.
 
J: I think living in New York, the USA, Has significant growth opportunities in the city. Nonetheless, the cost of rent, food, fuel, and other basic needs increases every time. The amount of resources an individual requires to live here is higher than in China.
Agitation
 
 
 
 
 
 
 
 
Mixed feelings since the client are happy and frustrated at the same time.
 
There are negative and positive feelings
My utterances “we share the same roots” and “am happy to meet resident from my city, New York,” indicate agitation.
 
 
 
The positive feelings are shown that the USA, New York, has more growth opportunities than China. But on the other hand, negative feelings are shown by the fact that the costs of essential commodities are skyrocketing, making it difficult for people to live well in New York. This requires more resources to sustain a living.
 
Me: I recognize your sentiments, and I can affirm them because I am also a New Yorker. But how do you think we can address the issue?
J:  The solution to the existing challenges lies in the government’s hands. The government is responsible for the increasing costs of rent, food, fuel, and electricity. If the government can intervene, then the situation can be solved. However, I am not in authority; thus, my contributions to changing the current situation are meager.
Asking for the client’s opinion on dealing with increasing costs shows that I am concerned.
 
 
The client showed desperation since she could not intervene in the situation.
 
Sign of hopelessness because the client is not in authority to intervene as expected.
 
 
Asking how the family resources center can intervene indicates interest.
 
 
 
 
The clients believed that the solutions to the existing challenges were with the government. Therefore, the government must bring policies that would lower costs by subsidizing.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Me: I understand your statements. I know you have little power to change the situation. Nonetheless, I would like to inform you that we have set up a particular unit to support families within our facility. Will you be willing to join?
J: Yes, I will. The unit will play a significant role in helping the families in Chinatown
 
 
 
 
The client is thankful for setting up a new unit in the resource center to deal with families issues.
Since the client is a resident of Chinatown, she appreciates the efforts because the facility will help families in Chinatown.
 
Me: Thank you for responding to my questionnaire. Your response will help set up a family unit within the resource center to better address such issues.
J: Thank you too for taking your time to engage me.
Appreciation
I thanked the client for responding to the questionnaire.
 
I helped my client to fill out the questionnaire. The client submitted the questionnaire and will be joining the new family unit next month for further assistance and guidance.
Anticipation
I am expecting the client to visit again next month.